Managed monitoring and support services
The Strategic Technology Services team has more than a decade of experience providing managed monitoring and remote support services. This technology coupled with a capable partner leads to proactive maintenance, diminished down time, greater security, and ultimately lower costs.
STS offers this service under flexible contact terms that range from 3 months to 12 month in duration. These arrangements can be customized to meet any set of needs and Service Level Requirement.
Some of the technologies that are monitored using human and automation tools are listed below:
| IBM I-series (AS/400) | Remote mobile users |
| IBM P Servers | Linux Servers (SUSE, Red Hat) |
| Sun Servers | Major manufacturer Wintel Platforms (IBM, DELL, HP, etc.) |
| Microsoft Windows Servers (2000-2008) | Network Infrastructure (Switches & Routers) |
| Microsoft Exchange and SharePoint Servers | Distributed Network Printers |
| Microsoft SQL servers | IP telephony systems and equipment |
| Microsoft Desktops (XP, Vista, Windows 7) |
Contact Strategic Technology Services to see how our managed services can help your business.